Work – pleasure or
drudge?
When Britain’s last deep pit at Kellingley closed just
before Christmas the men told journalists that what they would miss most would
be the comradeship of their workmates. Without that, few would chose to work
deep underground as a coal miner; the work is arduous, dangerous and unhealthy.
What made it tolerable was the work atmosphere, the sense of belonging to a
close-knit community, of solidarity and friendship.
Work, particularly the carrying
out of repetitive and boring tasks, is rarely rewarding. The redeeming factor
for those who undertake such work can only be an pleasant workplace atmosphere,
the opportunity for interaction with colleagues and for developing workplace
relationships. Increasingly in Britain, with the demise of the old
manufacturing industries and the mushrooming of warehousing, call centre and
service industry work, the workplace has been turned into a virtual slave plantation.
Surveillance and computer technology having replaced the whip and leg-irons to
give added refinement to the bosses’ total control over employees lives.
The recent
revelations of how Sports Direct and Amazon treat their workforces underline this
situation. Not only have people’s lives at work been transformed into a daily
nightmare, but with zero hours and minimum wages their pay does nothing to
compensate.
Many big companies like Sports
Direct use zero hours contracts as a matter of course. This saves them paying
sick or holiday pay, offering maternity leave, making pensions contributions
etc. for their 27,000 strong workforce. Monitoring of toilet breaks and
sickness absence are used to pressurise workers to work non-stop and to turn up
for work when they are not fit. The
final indignity is humiliating strip searches at the end of each shift. This is
how Sports Direct upped its half-yearly pre-tax profit results by 25% to
£187.3m in the six months to 25 October.
For Amazon workers life is no
better. According to a devastating, 5,900-word expose of its working practices
in eh USA by The New York Times on 15
August 2015. Working four days in a row
without sleep; a woman with breast cancer being put on ‘performance-improvement
plans’ together with another who had just had a stillborn child; staff
routinely bursting into tears; continual monitoring; workers encouraged to turn
on each other to keep their jobs. The company is conducting an experiment in
how far it can push white-collar workers to get them to achieve its
ever-expanding ambitions, the article says.
In Britain
things are no better. The global internet retailer founded by billionaire Jeff
Bezos paid only £11.9m tax in the UK last year despite sales of £5.3bn. The
company treats its warehouse staff like cattle as they are driven to work
harder. However, their counterparts in the US face even tougher conditions.
Staff in a Pennsylvania warehouse allegedly worked in temperatures in the high
30s Celsius, as ambulances waited outside to take them away when they collapsed
– and air conditioning was only fitted after newspaper reports publicised the
issue.
Former office staff at the
company’s headquarters in Seattle also spoke of working 80-hour weeks, getting
emails from the office while on holiday or late at night, oppressive scrutiny
of performance, and callous disregard for personal crises.
These
companies are not exceptions, working practice in many others is being driven
relentlessly in this direction, egged on by a Tory government determined to
destroy any remnant of union organisation or the possibility of workers uniting
to take effective action to counter such practices.
And it is
not just in manual jobs. White collar, care and professional workers are
suffering equally. Teachers and higher education academics are now routinely
being given only short-term contracts and are overloaded with administrative
work and longer teaching hours. Because the jobs are temporary, there is no
sense of security and no long term planning can be undertaken.
All this
enormous stress in the workplace is having repercussions throughout
society. The Health and Safety Executive
says that stress at work is one of the leading causes of working people being
off sick. The majority, it says, experience stress at some point during
their working life. In 2014/15, it says, stress accounted for 35% of all work-related
ill health cases and 43% of all working days lost. Such stress is carried over
into home and family life, destroying relationships and affecting children’s
performance at school. It also becomes a burden on the NHS as long-term stress
can lead to a whole number of chronic physical and mental illnesses.
Above all
such jobs offer workers no hope – there is often little opportunity of breaking
out into a different form of employment; in many areas of the country these are
the only jobs available.
The trade
unions particularly, but also all progressive organisations, need to campaign
actively not simply for higher wages, but for government regulation of all
workplaces to ensure they are humane and provide job security. Rapacious
exploitation should be banned just as slavery and the death penalty are banned.
A civilised society can only be based on the creation of civilised jobs.
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